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Pat S
Pat S
Larkspur, California, United States
Chauffeur Bruce Mello Rocks
07.01.2012
Bruce Mello was our driver and guide. He was extraordinary. Bruce knew Napa Valley and took us on an amazing wine tour. We laughed, we giggled and we learned a lot while having tons of fun. We are locals and had friends visiting from Charlotte, North Carolina. If you are in Napa make sure you wind up in Bruce's limo. You will be set for a fabulous day. Best Pat, Larkspur, California.
Bresully
Bresully
Taunton, Massachusetts
Apex Tours Bruce Mello
06.27.2012
My family and I booked Apex tours for our trip to Napa for my 30th birthday. I was so very pleased with the customer service time that was taken to speak to both me and my sister about how everything was to run. I received a quote and timely answers to my questions from Nelli, who was very courteous! We have never visited wine country before and needed some great guidance. This was fulfilled through Bruce Mello, our driver. He truly was a wine expert. He took time to sit and chat with us to get to know what it is we might like to do (since we had NO IDEA). We had reserved the 6 person limo and he brought the 8 person free of charge! However, his knowledge on the area, where and when to go, and his expertise are quite priceless.
We had an absolute blast on our day through wine country! Bruce told us that if we wanted to go over our reserved time he was open to whatever we needed or wanted.
This tour was THE highlight of our family trip to San Francisco!
I would book with Bruce EVERY time!!
I would like to thank him for making such memories for me and my family on the rare occasion we can all be together!
Amy S
Amy S
Oakland, California
Napa Valley with Bruce Mello
06.25.2012
My friends and I visited Napa Valley for the first time this weekend. We were so fortunate to have met Bruce Mello because he became a friend and was an excellent tour guide! Bruce Mello was very friendly and informative and tried to make the experience enjoyable and tailored to our preferences! Experiencing Napa Valley would not have been so great with out Bruce, he strives to create a memorable adventure leaving you with the desire to come back!

Thank you Bruce! -Amy, Anthony, Allen and Laura
Darrin H
Darrin H
Houston, Texas
Great Limo Driver-Bruce Mello
06.20.2012
We rented a limo from Apex and Bruce Mello was our driver for the day in Napa Valley. I was with my wife and another couple. We had a few ideas but Bruce had better ideas about which wineries to visit. He took us to Regusci winery where we got a private tour from the GM and he even opened up a bottle from their private library collection in the cellar. Bruce knew the GM so he took great care of us. Bruce was also instrumental in making the day very enjoyable. We will definetely be back to Napa and will call Bruce up for another day trip. Thanks for a great day Bruce.

Happy Houston couples!!
Kirk P
Kirk P
Cincinnati, Ohio
Best way to see Napa!
06.19.2012
We learned after our first trip to Napa that you don't get the full experience unless you have a pregnant person in your party or a voluntary designated driver - unfortunately on that trip we had neither:-( This time around we searched dilligently for the "best" car service in Napa. Best for me BEFORE the trip was clean, dependable and a good value. I had NO idea that the best car service would also be as valuable as getting to the right wineries. Bruce was our man and was simply outstanding. Great service, incredible knowledge, very honest (we had suggested some wineries based on wines we liked and he gave us perspective on the "wines, wineries and experience"). It was pricey - $490 for 6 hours - but WELL WORTH IT! I learned a ton from him and got into places I would have never even thought about and had an outstanding time. Used a different service on day #2 through the hotel (Apex was booked as we didn't try and make day #2 arrangements until the day before) that was good, but because of Apex and Bruce, was not nearly as outstanding as the day before. Would definitely use them again and will look forward to being treated like royalty again the next time we are in Napa/Sonoma!
Julie A
Julie A
San Diego, California
Bruce was the best!
06.18.2012
We booked a limo for 2 days and it was a blast. Bruce was very informative and gave great recommendations. He even gave us personal introductions at the wineries. The limo was clean and had many a/v options. Overall it was a great experience and I would definitly recommend Apex and Bruce for your next trip.
AshlynC
AshlynC
Dallas, Texas
sasha was awesome!
05.29.2012
I reserved a 6 passenger limo and sasha arrived in a 10 passenger at no extra charge. He was there on time (10 minutes early) and gave us great recommendations for the day. He even called a family friend with a private winery to have a tasting for us. He made bathroom stops and food stops and was very pleasant. We would all recommend him again for friends and family in the future. When I go back to Napa Valley, I am using APEX!
Chicaconlasonrisa
Chicaconlasonrisa
Bruce is awesome!
05.27.2012
We reserved two full days and had the best experience, catered just for us, thanks to Bruce, our driver! A bottle of champage upon arrival, excellent recommendations, personal tour at Amarosa de Castella and personal introductions at the wineries. Awesome!!! The limo was clean and has a variety of a/v options, but Bruce made all the difference in going the extra mile to make it special for us! We will be back! Thanks, Bruce! - a very appreciative group of ladies from San Diego :-)
Tracie D
Tracie D
Jefferson City, Tennessee
APEX limo service to Napa
05.21.2012
We traveled from SF to Napa for a day of wine tasting. We booked w/ Apex for a 6 hr. tour, our driver was on time and very informative about the Napa area. The day before our visit to wine country, we recieved a call confirming our car ( which I appreciated) and had a great experience thanks to Apex, Matt(our driver) and several wineries :)
wine_moose
wine_moose
Raleigh, NC
Reliable service but not first class
05.10.2012
I ordered limo service one Saturday in April 2012 and Alex was my driver. I was going to two wineries with a friend and Alex was definitely prompt for the pickup. He required me to process my credit card in advance of the trip even though I had already give Apex the info when I booked. (not a big deal just somewhat of a surprise)

Even though we planned for only two wineries, Alex convinced us (my friend) to hit two more wineries he suggested - they were Von Strasser and Reverie. I had been to Reverie before and knew it to be good so I agreed.

Alex knew the roads in Napa and stayed off the main roads to make better time so this was good. However, his service beyond driving was "off". At one winery while we were tasting in the tasting area, he literally followed us around. The winery had a specific air conditioned room for limo drivers and I suggested he relax there but he refused and continue to "lurk" near us.

Also at Reverie after wine was purchased, Alex clearly got a kick back from the winery in the form of a bottle of their most expensive Reserve Cab. (I was not comfortable with this) (in fairness, Alex explained when he was given this wine that he had previously purchased it but I seriously doubt it given the timing, the fact that it was one bottle, etc)

Overall, the service was acceptable and but not professional and upscale as you would expect from a limo company in Napa. I would not use them again.
Jenny496
Jenny496
Dallas, TX
Terrible Customer Service!
05.07.2012
I would never recommend Apex Transportation. My husband and I were planning a trip to Napa and booked a car with Apex. We booked it less than 10 days out, but soon had to cancel our trip because we found out I was pregnant. We contacted Apex to cancel our reservation, only to be informed that they have a 10 day cancellation policy. No one told us about this policy before we made our reservation, nor was it posted on their website. They proceeded to charge us 100% of the price of the trip, even though we did not use their services. While I am disputing the charges with my credit card company, I was highly disappointed with the quality of customer service I received when dealing with this issue from Apex and Alex, who told me he was the General Manager. He was quite rude and unprofessional.

With this low quality of customer service from the General Manager, I can only imagine what our trip would have been like and what the condition of the cars must be. I would never recommend this company to friends.
Christy B
Christy B
Des Moines
Wonderful Day!
05.02.2012
We hired APEX just last week and had a WONDERFUL Day! Making the reservation was easy and the rest just flowed on through...much like the wine in my glass for most of the day! Our driver, Matt picked us up at our hotel on time and we had a relaxed trip. He chose a great place for lunch and took us to some really unique winerys that we probably would not have picked along the way. The car service was clean, our driver very friendly. We will use APEX again on our next trip west! Thank you Matt & APEX! Sincerely, Christy & Lonnie
Shauna W
Shauna W
San Diego, California, United States
A Day in Napa
04.16.2012
We tried to book an excursion to Napa Valley. We were put on a wait list. We began to ask friends and search the internet to develop our own excursion. We put together a great trip, with the help of Nelli. Our chauffeur, Matt, was on time and ready to provide us with a fun filled day. We arrived on a cruise ship. We were picked up right at the entrance of the pier. We were whisked off to Napa Valley. We arrived early and were able to squeeze in an extra winery on Matt's recommendation. We went to several other wineries and had a wonderful lunch. We were brought back to the ship with plenty of time left to do the tourist thing in San Francisco. Apex is a full service company that will help make your day memorable.
newmedia75
newmedia75
Richmond, VA
Apex Transportation was perfect!!!
04.15.2012
First time with Napa with my wife. We read the reviews online and chose Apex Transportation private sedan tour. The scheduling was easy and they even sent us a handful of Wineries to consider via email. My wife and I were picked by Alex at our hotel. He was 15 minutes early. We did 5 wineries and Alex as the best! He knew a little something about every winery and even suggested other wineries that he thought we would enjoy per the type of wineries we wanted to go to. Even suggested a great lunch picnic spot away from the tourist crowd. PERFECT!!!!!

At the end of the day, I would recommend Apex Transportation everyday of the week and twice on Sunday. Ask for Alex, you won't go wrong!!!
Dianna86
Dianna86
Awesome and Exciting
04.14.2012
My family and I, along with our friends had an amazing experience! Our limo driver was Sasha. He was on time to pick us up and dropp us off as well. He got us to our reserved wine tour right on time and was able to take us to other wineries before we left. Sasha was very nice and made sure we had the best experience. This was truly worth every dollar. I will definitely be booking with Apex in the future and personally requesting Sasha! I recommend the Apex wine tour to everyone!!!
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